The safety of our people and products always comes first. We know that food safety is a constant moving target, requiring persistent vigilance and a coordinated effort from our entire team. The reason we are martinets for food safety is simple. It is the one thing our clients care about most.
At Qtrade food safety is our top priority. We are committed to offering our clients tea products made with high industry standards for safety and quality.
We have a culture of continuous improvement. We review our procedures regularly to ensure they meet or exceed the latest legal requirements and industry best practices. Our facility is certified by international industry standards and are audited internally and by third-parties.
Our safety commitments are also extended to our trusted partners. We share our food safety expectations with suppliers across our supply chain, holding them to the same high standards of excellence. We examine credentials, evaluate their production process, and conduct detailed on-site inspections regularly.
We have developed sophisticated SOPs in place for tracing products and raw materials. In an unforeseen event that requires product recalls, we have contingency processes and precautionary measures in place allowing us to take proactive and immediate actions.
Our facility is SQF Level-2 Certified, Global Food Safety Initiative (GFSI) compliant, USDA Organic Certified, and Fair Trade Certified. We are proud members of the Tea Association of USA, and the Specialty Coffee Association.